Welcome to
Design Thinking in Action
A Practical Approach to Driving Innovation
Design Thinking in Action: A Practical Approach to Driving Innovation
Program Objective:
- Conduct user-centered inquiry to uncover real customer needs and pain points
- Facilitate collaborative ideation that sparks creativity and drives meaningful solution development
- Prototype rapidly and iterate based on structured feedback cycles
- Empower teams to embed continuous learning and experimentation into their ways of working
ABOUT THE PROGRAM
Innovation thrives when leaders encourage curiosity and guide teams through a structured problem-solving approach. This program introduces a practical design thinking framework that helps uncover user needs, frame challenges effectively, and generate breakthrough solutions. Participants will learn to prototype quickly, gather meaningful feedback, and refine ideas iteratively to drive business value and deliver customer-centric outcomes.
KEY TAKEAWAYS
- Conduct effective user interviews and journey mapping to identify unmet needs and critical pain points
- Facilitate ideation sessions that encourage divergent thinking and surface high-impact ideas
- Prototype solutions rapidly and gather actionable user feedback to iterate fast
- Develop continuous improvement plans that measure success and inform iterative refinement of innovative ideas
PROGRAM DETAILS
- Duration: Standard 2 hrs, can be customized based on the needs of the organization
- Mode: Online/Offline/Hybrid
- Group Size: Standard 25-30 participants, can be customized based on the needs of the organization
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