Welcome to
LISTENING SKILLS
THE LISTENING SHIFT - FROM PASSIVE TO PROACTIVE
LISTENING SKILLS: THE LISTENING SHIFT – FROM PASSIVE TO PROACTIVE
Program Objective:
Designed to help professionals:
- Reframe listening as a high-impact leadership skill, not a passive behavior
- Apply active listening frameworks to boost collaboration, alignment, and innovation
- Minimize miscommunication, rework, and interpersonal friction through focused dialogue
- Build psychological safety and earn trust in teams, clients, and stakeholder networks
ABOUT THE PROGRAM
In today’s fast-paced workplace, the biggest leadership gaps often start with poor listening. While most people hear, very few truly listen with purpose, presence, and impact.
This program equips managers, team leads, and professionals with strategic listening skills to improve communication, reduce friction, and enhance team responsiveness. Participants will dissect real-time listening breakdowns, explore the psychology of attention, and master tools for active inquiry, empathy, and silent leadership.
It’s not just a communication workshop – it’s a shift in how you process, respond, and lead through listening.
KEY TAKEAWAYS
- Understand and apply the 3 types of listening to different leadership contexts
- Build awareness of non-verbal cues, silence, and what's left unsaid
- Use powerful questions and spacious responses to foster deeper dialogue
- Reduce misalignment and boost team clarity with intentional communication techniques
- Leverage listening to promote psychological safety, inclusion, and team cohesion, especially in hybrid settings

PROGRAM DETAILS
- Duration: 2 hours (Standard). Extended formats include live diagnostics and coaching
- Mode: Online (Live or On-Demand). Hybrid and in-person options available.
- Group Size: 25–30 participants (Scalable for teams and leadership tracks)
TRANSFORM HOW YOU LEAD - ONE CONVERSATION AT A TIME.
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