To improve the people management skills of retail and regional managers, addressing retail-specific cultural challenges and fostering a balance between business operations and employee well-being.
Challenges
Building a respectful, integrity-driven workplace culture
Providing constructive feedback and motivating high-performing teams
Enhancing decision-making autonomy among managers
Brainayan's Approach
A session-based learning model focused on key competencies such as time management, problem-solving, managing stress, team collaboration, and effective feedback. The program equipped managers with the tools to lead their teams while maintaining a strong business focus.
Outcome:
Both interventions have significantly improved recruitment and people management processes, enhancing the company’s ability to maintain operational efficiency and develop a strong workplace culture.